Privacy Policy

Introduction

BXL Consulting (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.bxlconsulting.com] or  and/or use our services.

Information We Collect

  • Personal Information

Name
Email address
Phone number
Mailing address

  • Payment Information Billing address

Credit/debit card information (processed securely via our payment processor)

  • Usage Data

IP address
Browser type and version
Pages viewed and time spent
Referring/exit pages

How We Use Your Information

  • To provide and maintain our services.
  • To schedule appointments and send reminders
  • To process payments
  • To respond to your inquiries and support requests
  • To personalize and improve our offerings
  • To comply with legal and regulatory obligations

Legal Bases for Processing (where applicable)

  • Consent: You’ve given permission (e.g., for newsletters).
  • Contract: Performance of a contract (e.g., appointment scheduling).
  • Legal obligation: Compliance with laws (e.g., health records retention).
  • Legitimate interests: Improving our services, marketing (with opt-out).

Sharing Your Information

We may share personal data with:

  • Service providers: Payment processors, IT hosting, email delivery.
  • Healthcare professionals: Only with your explicit consent or as required for your care
  • Legal authorities: When required by law or to protect rights.
  • Business transfers: In connection with a merger or sale (with notice)

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Analyze site traffic.
  • Remember preferences.
  • Enable certain features.
  • You can disable cookies via your browser settings, but some features may not work properly.

Data Security

We use cookies, web beacons, and similar technologies to:

  • Analyze site traffic.
  • Remember preferences.
  • Enable certain features.
  • You can disable cookies via your browser settings, but some features may not work properly.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or correct your data.
  • Delete your data (“right to be forgotten”).
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time.
  • To exercise these rights, contact us at hello@bxlconsulting.com

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If we learn we have, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy. We’ll notify you by posting the new policy on our website with a revised “Last Updated” date.